Contact Information

1 Hahesy Circuit, Roseworthy South Australia 5371
171 Dugan Street, Kalgoorlie Western Australia 6430
71 Northern Link Circuit, Townsville Queensland 4818
PRODUCT SUPPORT

ON-SITE DRILL SPECIALIST SUPPORT

When your operation needs expert hands on the ground, we deliver experienced underground drill specialists directly to your site.

This is not a call centre and it's not a parts hotline. It's real, hands-on technical expertise embedded in your operation where and when you need it most — whether you're facing a recurring fault your team can't crack, heading into a critical production window, or building the knowledge base of your maintenance crew.

REQUEST ON-SITE SUPPORT

What our on-site support delivers

Five distinct capabilities, deployed together or individually depending on what your operation needs.

We place experienced drill specialists on your site for the duration of your engagement — from a single shift to an extended deployment. Our people become part of your team, working alongside your maintenance crew in real operational conditions.

  • On-site presence during critical production periods and shutdowns
  • Hands-on fault diagnosis and resolution — not remote advice
  • Support during planned maintenance activities and machine servicing
  • Available across rotating roster structures to suit your operation
  • Product support for all Maintenance Technique products

Underground drill faults are often complex, intermittent and difficult to diagnose without deep system knowledge. Our specialists bring that knowledge directly to your site.

  • Diagnosis of complex mechanical faults across all major drill assemblies
  • Hydraulic circuit fault-finding and remediation
  • Root cause analysis to prevent recurring failures
  • Repair and overhaul guidance to your maintenance team

One of the most valuable outcomes of our on-site support is the practical knowledge we transfer to your maintenance crews. We don't just fix problems — we build capability.

  • Structured on-the-job mentoring for your fitters and technicians
  • Fault-finding methodology and diagnostic frameworks
  • Equipment-specific tips, tricks and best practices
  • Documentation of lessons learned for ongoing reference

Our specialists don't wait for failures to happen. We actively scan your fleet for emerging reliability risks before they become costly breakdowns.

  • Condition assessment of critical components and assemblies
  • Early identification of wear patterns indicating imminent failure
  • Recommendations for targeted preventive action
  • Input into your planned maintenance schedule

Beyond reactive support, we can help you build a structured approach to drill fleet maintenance that delivers long-term, measurable improvement.

  • Review and optimisation of existing maintenance plans and schedules
  • KPI development and reliability performance benchmarking
  • Asset life cycle analysis and capital replacement planning

Equipment we support

Our specialists have extensive hands-on experience across a wide range of underground percussive drill equipment used in hard rock mining.

  • Sandvik underground development and production drill range
  • Epiroc development, production and raise boring drill range
  • Other major OEM underground drill platforms

If your fleet runs underground percussive drill equipment, our specialists can support it. Contact us to discuss your specific equipment and operational requirements.

Equipment we support

Flexible deployment options

Every mine site has different operational rhythms, roster structures and support requirements. Our engagements are designed to flex around yours.

SHORT-TERM / PROJECT BASED

Ideal for critical production periods, planned shutdowns, fleet assessments or specific fault resolution tasks. Deployed quickly with minimal lead time.

ONGOING PRODUCT SUPPORT

Regular scheduled visits or continuous on-site presence for operations requiring consistent specialist input. Structured to complement your maintenance team.

EMERGENCY RESPONSE

When an unexpected failure puts production at risk, our team can mobilise rapidly to get your equipment back online. Contact us to discuss availability.

Backed by our parts & rebuild capability

Our on-site product support doesn't stop at diagnosis.

Because Maintenance Technique also designs, manufactures and supplies improved underground drill components, our specialists can identify not just what has failed but why — and recommend component upgrades that address the root cause rather than treating the symptom.

When a component needs replacing, our large stock holdings mean fast supply. When a machine needs a more comprehensive overhaul, our rebuild team is ready to take it on. Product support, parts and rebuilds work together as an integrated capability — one partner, no gaps.

EXPLORE OUR PARTS SUPPLY
Parts and rebuilds

NEED SPECIALIST SUPPORT ON YOUR SITE?

Tell us about your operation and your current maintenance challenges. Our team will respond quickly with a practical proposal tailored to your needs.